How it works?
- You must register as a member in order
to proceed with placing any order. Member
sign up is FREE.
- Select the product that is most suitable to
- Then place your order.
- You could choose to have your goods to be delivered to you or own collection from our office.
- There will be a delivery charge impose if you
require us to deliver your goods to you. The amount of
delivery charges will be tabulated after
the product has been completed.
- There will be an online payment which allow
you to pay by credit card or you may choose
the offline payment option which is deposit
the payment into our bank account and notify
us once your payment is made.
- Then you are required to upload your
artwork file and if your file is over 20mb,
you are required to contact us for another
uploading option via FTP.
- Please keep a copy of the order note for
- Customer who choose to have their good to be delivered will receive a subsequent online invoice for the delivery charges once the product has been completed.
- There will be additional charges for waste material & delivery services. We will email the additional charges invoice to your registered email. Your order will be proceed or delivered after the full payment is received.
- If your order is set to have delivery service, kindly remind that YL will not responsible for any delay on the delivery status.
2) What is the available Payment method?
- We only accept online payment via
Master & Visa card for any order less
than value of RM2,000.00.
- If the transaction amount is greater
than RM2,000.00, the offline method will be
accepted which is a direct deposit of the
payment into our company bank account as
Public Bank Berhad
Account No: 3165 936 233
Name: YL Online Sdn. Bhd.
Swift Code: PBBEMYKL
3) Payment notification for offline
- Please email us your payment remark
or bank-in-slip after you had made the offline
payment to our bank account at
firstname.lastname@example.org with the following
i. Order reference no.
ii. Your name and contact no.
iii. Date and time of bank in (with proof of payment as attachment)
iv. Cheque number if payment is to be made by cheque
- Or you could fax it to us at
+603-6188 1889 as the proof of payment
with the details stated above.
- Order will only be processed after the full payment is recieved.
4) How secure is shopping with us?
- We want your online shopping with us to be
worry-free, so we use SSL (Secure Socket
Layers), the industry standard
encryption standard for all online purchases.
All of your personal information,
including your credit card number, is
encrypted by SSL while you are placing
- SSL encrypts your order information
to avoid the decoding of that
information by anyone.
- SSL available only if you make
payment through our payment gateway.
5) Shipping method
- Local delivery
i. Within Kuala Lumpur
area it will be delivered within 2
working days when the goods are completed.
ii. Outstation area will be delivered within 3 working days when the goods are
iii. All delivery charges will be
weighed and charged according to the
courier company rate based on the completed
iv. Customers can track the
delivery progress through
http://www.skynet.com.my with the
consignment note provided
from the confirmation delivery emails.
- International delivery
i. International order will be delivered within 5 working days when the goods
ii. All delivery charges
will be weighed and charged according to
the courier company rate based on the completed
track the delivery progress through
http://www.fedex.com.my with the
consignment note provided
from the confirmation delivery
- There will be minimum charges of
RM10.00 for the delivery charges.
Local custom duty and import taxes
Please note that our company will not be liable to any countries local custom duty and taxes. These charges will not be included in any of our online invoices.
signed up as a member but cannot login with
my password. Why ?
of the possible problems is that you may
have entered the incorrect password. Please
kindly retry and if problem still persist,
please try with the forgot password function
to retrieve your password or alternatively,
kindly contact us at
email@example.com for technical
How do I change my personal info ?
Go to My Account page, login and you
can modify your account details there.
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know the latest news and promotions ?
Go to our main page and sign up for
exclusive YL news with your email address.
We will send you newsletter on our latest
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